The booking terms

Laurel Canyon House is operated by Canyon Row LLC.

Registered with the City of Los Angeles, HSR26-001369.

Contact: hello@laurelcanyon.house→.

Send a request through the site with your dates and party size. We reply within 24 hours, usually sooner.

A booking is confirmed once the first payment has been received. Until then the dates are not held.

For stays under 28 nights, 50% is due at booking and the balance 30 days before check-in. If you book inside 30 days, payment is due in full.

For stays of 28 nights or more, the first month plus cleaning and taxes are due at booking, then monthly in advance.

Payment is by card through Stripe. We send a secure link. We never ask for card details by email or over the phone.

The nightly rate is quoted at the time of booking and includes utilities, wifi, bed linen and towels, starter supplies, parking, and use of the sauna, cold plunge, gym and fire pit.

A cleaning fee of $350 is added to every stay.

Transient occupancy tax is added at the rate set by the City of Los Angeles.

Booking direct is ten percent below the platform nightly rate. The discount applies to the accommodation charge and not to the cleaning fee or taxes.

Stays under 28 nights

Cancel within 24 hours of booking and you get everything back, as long as you booked at least seven days before check-in.

After that window:

• 30 days or more before check-in — full refund.
• Between 7 and 30 days before check-in — half the accommodation total is refunded.
• Less than 7 days before check-in — the accommodation total is not refunded.

Stays of 28 nights or more

Cancel within 48 hours of booking and you get everything back, as long as you booked at least 28 days before check-in.

After that window, the first 30 nights are not refundable, whether you cancel before you arrive or after. If the stay is shorter than 30 nights, it is not refundable.

Cancelling once the stay has started works the same way: you pay for the nights you have had plus the following 30. In practice that is 30 days’ notice. If fewer than 30 nights remain, the remaining nights are payable.

In every case

The cleaning fee is refunded in full if you cancel before you arrive. Taxes are refunded in proportion to any refund you receive.

To cancel, write to hello@laurelcanyon.house→. Refunds are issued to the original payment method within ten working days.

If we cancel

We do not cancel confirmed bookings except where the house is genuinely unusable.

If we do, you receive a full refund of everything paid, and we will help you find somewhere else nearby if you want it.

Check-in from 4pm. Checkout by 10am. Earlier check-in and later checkout are sometimes possible and are agreed in advance, never assumed.

Two nights minimum.

The house sleeps eight. Every guest counts, including children and infants. The number of guests agreed at booking is the number the house is prepared for, and bringing more is a breach of these terms.

No pets.

No smoking, anywhere on the property, including the garden. Smoking incurs a $500 fee to cover specialist cleaning.

No events, parties or gatherings beyond the guests staying.

No commercial photography or filming without written agreement in advance.

Quiet hours are 10pm to 8am. The canyon is a residential neighbourhood on a narrow road and sound carries further than you would expect.

The sauna, cold plunge, fire pit and gym are used at your own risk.

The sauna and cold plunge are for adults. Under-18s must be accompanied by an adult, and we ask that under-12s do not use either. Please use your own judgement about your health before using either.

Children should be supervised around the fire pit and in the gym.

There are exterior cameras covering the entrances. They are there for security and are disclosed here, in the FAQ, and on every platform listing.

There are no cameras inside the house, and none covering the garden, sauna, plunge or any other private area.

Accidents happen and small things are expected.

There is no security deposit and no hold on your card. Damage beyond ordinary wear is charged at cost, and we will always send photographs and an invoice before charging anything.